Operations Manager (Security)

Salary: Competitive rate 

Hours of work: 37.5 hours (Full time)

At GM Security Agency Limited, we thrive when our people thrive. We’re currently looking for an Operations Manager to join our team. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details.

Key Role & Responsibilities

• Monitors work activities to ensure compliance with policies and procedures. Makes recommendations for changes and improvements to existing standards, policies, and procedures.
• Manages the program, includes the hiring, positive recognition, discipline, and termination.
• Manages employee’s scheduling, work assignments, communication, and personnel development; and evaluates employee performance, gives regular feedback, and conduct annual performance reviews.
• Develops and maintains the training program. Oversees the budget, maintenance, procurement, and inventory control.
• Coordinate with the internal and external partners/ departments to schedule officers for on-campus events.
• Responds to campus during emergency events.
• Ensure customer service for the entire department and campus community.
• Complete risk assessment and site evaluation.

Person Specification

Essential

• Previous/ equivalent experience in Operation Manager
• Bilingual

Skills & Attributes

• Strong problem-solving skills
• Strong written and verbal communication skills
• Strong interpersonal skills
• Strong time management skills
• Strong organisational skills
• Track record of working in a fast paced and demanding environment
• Ability to work under pressure in a multi-task, highly pressurised environment
• Proficiency in Microsoft Office software
• Sound interpersonal qualities such as the ability to work in a team environment, self-motivation, leadership, and enthusiasm